FAQ – Frequently asked questions
Registration and housing allocation
Yes, for a place in a twin room, subject to approval by the Kolpinghaus. And your legal guardian will need to give their consent during registration.
Housing is generally assigned in the order in which the complete registration documents are received, according to the “first-come, first-served” principle. However, renewal requests from existing house residents will be given preference.
Yes, if this has been cleared with the Kolpinghaus in advance. However, relocations might be necessary during the summer vacations because of maintenance work.
Allocation is primarily based on gender. We will also consider criteria such as field of study, nationality, etc., if possible.
Room furnishings / Kolpinghaus
For move-in loading activities, you may enter the campus via the bollard system during reception hours. During unloading, the car can be parked in the designated parking areas in front of the main building. However, you may not stop or park the car between our two houses.
We will gladly try to fulfill room requests as much as possible, but we cannot honor specific room commitments. You are not entitled to a particular room. We offer accommodation in single or double rooms.
Move-out / Termination
Yes, in writing, effective at the end of the month and subject to the three-month notice period. For more details, see the house rules. However, please note the minimum stay of one study semester! An early termination is not provided for a stay of only one study semester!
Deposit / Payment / Cancellation
If you register during the first quarter, the deadline is May 31. For later registrations, the deadline will be announced with the reservation confirmation.
By individual agreement. As a rule of thumb, you can assume a roughly two-week period after the reservation confirmation is received.
At the reception desk after the room is taken over on the move-out day, or by bank transfer after moving out. The deposit is usually returned in full, provided there are no complaints or outstanding claims on the part of the Kolpinghaus while the room is being taken over.
Yes. The amount of the cancellation fee depends on the time and reason of the cancellation (for details see the house rules).
***IMPORTANT: CORONA ENTRY CERTIFICATION***
Please note that since November 8, 2021, a stay in our Kolpinghaus is permitted by Austrian law only for persons, who are either recovered, or fully vaccinated („2G“ rule) and are able to proof that they are of minor epidemiological risk for a spread of SARS-COV-2.
EXEMPTION of the „2G“ rule:
Accomodation for the purpose of attendance at school or university is still possible with a valid 3G-proof (recovered, fully vaccinated, or tested). Antigen self tests, however, are no longer acceptable!
Please find further information on the current legal safety measures in Austria under: www.sozialministerium.at/Informationen-zum-Coronavirus/Coronavirus—Aktuelle-Maßnahmen.html
Should you plan to arrive outside our reception opening hours, the CORONA entry certification has to be sent to us via e-mail in due time (at the latest until 1 hour before the closing of our reception desk on your day of arrival). Otherwise we will not be able to deposit your key in the keysafe. As a consequence, check-in would not be possible for you!
Please be so kind to show your CORONA entry certification upon check-in and keep the document for the whole duration of your stay. This document is a pre-condition for the issuance of the key.
Short-term cancellations or no-shows because of a missing or delayed CORONA entry certification are with costs. Short-term cancellations because of a positive CORONA test, however, are free of charge.