FAQ – Frequently asked questions

Registration and housing allocation

No. The place of residence can be reserved per application form for a maximum of one whole academic year (= September until the end of June).

Students and prospective students who have reached the age of 18.

Yes, for a place in a twin room, subject to approval by the Kolpinghaus. And your legal guardian will need to give their consent during registration.

Housing is generally assigned in the order in which the complete registration documents are received, according to the “first-come, first-served” principle. However, renewal requests from existing house residents will be given preference.

Rooms are usually assigned starting in mid-April.

Yes! One study semester (five months from September until and including January (winter semester) or from February until and including June (summer semester))

Yes, if this has been cleared with the Kolpinghaus in advance. However, relocations might be necessary during the summer vacations because of maintenance work.

Yes. The residence is usually available from September 1, to June 30.

Allocation is primarily based on gender. We will also consider criteria such as field of study, nationality, etc., if possible.

Room furnishings / Kolpinghaus

Yes. Please let us know when you register that you also need a garage parking space.

Smoking is forbidden in both houses.

Wi-Fi use is free of charge for house residents. Please see item 11 of our House Rules for more details about the internet.

Yes. However, we will provide brooms, vacuum cleaners, etc. if needed.

Move-in

For move-in loading activities, you may enter the campus via the bollard system during reception hours. During unloading, the car can be parked in the designated parking areas in front of the main building.  However, you may not stop or park the car between our two houses.

Advance tours are usually possible. However, the visited room is to be understood as a sample room. 

We will gladly try to fulfill room requests as much as possible, but we cannot honor specific room commitments. You are not entitled to a particular room.  We offer accommodation in single or double rooms.

Move-out / Termination

Yes, in writing, effective at the end of the month and subject to the three-month notice period. For more details, see the house rules. However, please note the minimum stay of one study semester!  An early termination is not provided for a stay of only one study semester!

No, that is strictly prohibited. 

No, the minimum stay is one semester of study.

The notice period is different.
Living space = 3 months Garage space = 1 month

Deposit / Payment / Cancellation

Erst durch fristgerechte Überweisung der erforderlichen Kaution, ist der Wohnplatz fixiert.

The deposit is 450 euros and serves as security for the provided residential unit and its inventory.

If you register during the first quarter, the deadline is May 31. For later registrations, the deadline will be announced with the reservation confirmation.

By individual agreement. As a rule of thumb, you can assume a roughly two-week period after the reservation confirmation is received.

At the reception desk after the room is taken over on the move-out day, or by bank transfer after moving out.  The deposit is usually returned in full, provided there are no complaints or outstanding claims on the part of the Kolpinghaus while the room is being taken over.

In this case we need a written cancellation from you.

Yes. The amount of the cancellation fee depends on the time and reason of the cancellation (for details see the house rules).

No. There are no costs for the residence in addition to the flat rate.

***IMPORTANT: CORONA ENTRY CERTIFICATION***

Please note that since November 8, 2021, a stay in our Kolpinghaus is permitted by Austrian law only for persons, who are either recovered, or fully vaccinated („2G“ rule) and are able to proof that they are of minor epidemiological risk for a spread of SARS-COV-2.

EXEMPTION of the „2G“ rule:

Accomodation for the purpose of attendance at school or university is still possible with a valid 3G-proof (recovered, fully vaccinated, or tested).  Antigen self tests, however, are no longer acceptable!

Please find further information on the current legal safety measures in Austria under: www.sozialministerium.at/Informationen-zum-Coronavirus/Coronavirus—Aktuelle-Maßnahmen.html

Should you plan to arrive outside our reception opening hours, the CORONA entry certification has to be sent to us via e-mail in due time (at the latest until 1 hour before the closing of our reception desk on your day of arrival). Otherwise we will not be able to deposit your key in the keysafe. As a consequence, check-in would not be possible for you!

Please be so kind to show your CORONA entry certification upon check-in and keep the document for the whole duration of your stay. This document is a pre-condition for the issuance of the key.

Short-term cancellations or no-shows because of a missing or delayed CORONA entry certification are with costs. Short-term cancellations because of a positive CORONA test, however, are free of charge.